The price tag of the gold jewellery is inconsistent with the mark of the test certificate.

Recently, the Consumers Association of Fengrun District, Tangshan City, Hebei Province successfully mediates a consumer dispute caused by the inconsistency of gold jewelry price tag and test certificate, and did not understand the consumer dispute caused by the consumer, Jindian compensated consumers 1,000 yuan.

Consumer Ms. Huo purchased a gold bracelet from the goldsmith family Fengrun Department Store, worth 6,000 yuan. After returning home, it was found that the price of the gold indicated by the price tag and the test certificate was different. The price tag indicated 4 9 and the test certificate was 3 9 . Consumers believe that the gold store has a sale of fake behavior, so complaints to the Fengrun District Consumers Association.

On July 25, after the Fengrun District Consumers Association received a complaint from the consumer, Ms. Huo, the staff of the Consumers Association immediately contacted the gold shop. The goldsmith family took out the same batch of test report with the consumer gold bracelet, showing the national standard. Only 3 9s were detected. The person in charge of the gold shop said that there are two standards for the national standard and the enterprise standard for gold jewelry. Since the national standard has detected three 9s, there is no sale.

The Consumers Association clearly informed the gold store that it should be based on Article 14 of the “Regulations on the Management of Gold and Silver Jewelry Labels”: “Gold and silver jewelry produced domestically and sold in China shall be marked with the national standards, industry standards, local standards or The registered enterprise standard number." The gold jewelry sold in the store should be clearly marked.

After the patient's patient mediation, the gold store said that it must be clearly marked in accordance with national standards in the future. At the same time, because the sales staff did not explain the terms in terms of consumers at the time, they agreed to compensate consumers for 1,000 yuan.

Fengrun District Consumers Association reminds consumers: When buying gold jewelry, pay attention to the quality inspection label of the quality inspection organization. The label should clearly indicate the gold content and weight of the jewelry.

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