Dan Beizi 5S standard interpretation of the most incisive service

Female friends often have this feeling, went to a mall selected a number of underwear , was very satisfied. Wearing back home after we found not fit, nor in the lingerie try when the heartbeat. This is what we say: Only good products do not necessarily lead to a perfect experience.

Dan Beizi underwear sketches are designed by the French front line designers to ensure that the synchronization of global fashion and art ideas, mold selection of the world's leading quality 3D upright cotton, comfortable and breathable, does not breed bacteria. Complete use of Lycra fabric, stretchable, not deformed. Far-infrared coating and magnetic treatment of a wide range of applications, can effectively promote blood circulation, reduce the incidence of lobular hyperplasia. Dan Beizi to ensure that each finished product is exquisite products.

In addition to product quality, Dan Bei Zi invest a lot of energy into customer shopping habits, wear experience. Established a perfect terminal service system - 5S service standards.

丹蓓姿

1. Smile service (Smile)

Sincere, passionate, and emotional integration with customers. Such as: employees in the service process must always be smiling; smile from the heart, natural kind, to reveal the teeth as a standard.

2. Standard Services (Standardixation)

Formulate and sell before, during and after sales related documents for statistical analysis of customer behavior, sales problems, performance growth points, etc .; each service action and language standards. Such as: physical norms (standing, sitting, squatting, walking posture), standardized delivery of items, guidance gestures, courtesy, norms and rich personalized service language, shopping guide uniform standardized management, take the lead in the implementation of certificate system.

3. Timely service (Speed)

To provide the best time for service to make a sharp response, customers have not yet put forward the demand, that is already perceived. Such as: customer attention to stay in the new area, salesperson should be predictable to the customer recommendations, according to customer needs, explain and demonstrate their product features such as selling point.

4. personalized service (Specialty)

For the special needs of customers, creative to provide the appropriate services. Such as: Customers to buy a wide range of goods, sales staff should take the initiative to help customers get to the car, or to help customers to the designated location; according to the client's body, to develop different diet suggestions and massage techniques.

Satisfaction

Service is everywhere when service is needed. In the "silent service" and "sound service" the rational use of both, so that customers always feel the service just right.

Dan Beizi manager and supervisor must be proficient in customer physical analysis technology, product knowledge and color matching skills, after the headquarters examination before induction. In practice, Dan Bei Zi shopping guide proficiency in customer needs, color preferences, and in a short period of time to understand the characteristics of the customer body, to give scientific advice and wear guidance. Customer timely purchase after the establishment of health files, regular wear recommendations to push customers and body maintenance knowledge, the formation of good interaction.

Dan Beizi, the manufacture of the ultimate boutique underwear, but also the interpretation of the service most vividly

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